I did my schedule to see the house and everything I request the code it said I’m not registered, I try to reschedule 3 time, customer service never call me to help me

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Very fast and easy service!

Formatting of the webpage was a bit strange on my mobile device, but overall a good experience!

Love this option perfect for weekends .

Works

It will be contact back on the status of property.

It was quick and easy to sign up. The response time was in instant

I like the fact that it's a great way to find the place you're looking for.

The process to view the property was easy and quick. But the property itself need to be updated for the monthly asking prince of $1300. Door, baseboards, bathroom and bathroom plumbing. The property did not have 2 bath but a 1 and a half bath. I didn't like that lied about that. Other than that, the guy showing it seemed pretty cool and the back yard was nice!!!

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I love the experience. A lot of great homes

Easy to navigate

Great service

Very Quiet, Clean and beautiful interior layout!!!!

They are fast to respond, professional, friendly and the homes are very easy to tour and apply for. Update: if anyone over 18 does not have a credit score above 580, they can't live in home. Each adult has to pay $70 for back ground check/ application fee.

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(Translated by Google) Excellent services.. thank you (Original) Exelente servicios.. gracias

The lockbox was dead did not work

Very quick response. I’m looking forward to making a move with my family👍🏿

Shouldn’t have to pay to do a viewing of an apartment. Even though it was cheap I feel it’s just not right

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Great Job! And very fast

Good

I haven’t seen the house and person yet but the pictures on the website is so beautiful and I would love to call it a home for my family and I.I also love how quick they respond when you text them, I can’t wait to see the beautiful property that I scheduled for hope I get it! So excited.

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I had an ok experience

Easy to schedule an appointment viewing.

It was really easy and I felt assured through the whole process.

Very easy to set up. Hope this works out for us. Really need this to.

Super quick super easy and fair priced!

I'm so excited about this opportunity I can't wait for this I'm going to keep my heart open for this because this is everything 💓

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Great set up

Easy and convenient

Easy!!

So Excited Words Can’t Explain I’ve Been Praying So Hard For This Day!!! I’m Starting To See This Company Is Very Patient & Reliable & Reasonable.. Go Check Them Out You Won’t Be Disappointed

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This house was beautiful. I love it

Easy to schedule… user friendly with correcting info/only allowing you to move on when all info is collected (as not to lose other info previously filled out) fast and simple!

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Love this app!!!

It's very convenient and you can do it on your own time no need to wait for an agent I like showing hero

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This is most screwed up impersonal system I have ever used. It cancels appointments at the last minute even if you answer their middle of the night texts asking if you are keeping your appointment. Run don't walk from this horrid system!

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Using the app, was very comforting! It gave me confidence in my search Bea was extremely helpful in making me feel confident

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I didnt like the fact that I had to create an account and sign-in, in order to schedule my viewing. By the time I signed in, there were no more weekend slots available.

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This company is very professional and quick to respond. The quality of their homes is great and they are priced very competitively.

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Very professional and convenient

Showing Hero is a fast and convenient way to schedule a viewing for properties that interest you. Try it and you'll love it!

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I am giving 2 stars out of 5 because it was easy to schedule, however my roommate and I scheduled 3 times and all 3 of our tours were cancelled due to overbooking. So, we never got to view the apartment.

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Awful! We spent 3 hours trying to view 2 houses and could not get into either one! We followed the directions exactly. You are to check the box to accept there stipulations but we could Never get the box to highlight so we could proceed to the next step. Well after trying for 10-12 minutes I would have to reschedule my visit. Finally after rescheduling each home we were able to get into 1 house out of the 3. Once we called the Realtor she just accepted a lease on the house which I sent 2 requests to view the townhouse a week before. I'm being charged $4.99 to gain access but can't. After several attempts to the final 2 and couldn't get in at 7pm on a cold rainy day we were pretty upset, wet and cold and just came home. Saying that we were/are Disappointed doesn't really cover how we felt. But we laugh and move onI The trepidation I feel today is that all the houses I have chosen to view the next 2 days are scheduled with the same Company. Prayerfully I will be able to see these houses in the cold rainy day. I'm hopeful that the next 7 houses I will go out and see the next 3 days I'll be able to see them. Lastly, there is a phone number you call for emergency when you are having a problem which says it will call you right back... We waited and waited and still NO returned call!!! But we're hopeful and going to be positive. Have a great weekend.

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Simple and easy also there's no rush or anyone following behind you at your showing your able to walk through the home and observe with peace.

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It’s really hard to set up appointments on website many glitches

Fast response. Professional reply. Thank You

Currently 2 hours sitting in front of a property I’m scheduled to view.. but the lockbox and serial numbers on the house don’t match so I can’t view the property. Frustrating af

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Quick, easy and painless.

Such an easy way to apply/ schedule a showing! Im very excited for my showing :)

Very bad experience went thru all the trouble to schedule a self viewing and then got there and key in box did not open door. Nobody to contact . Waste of time. When people can't even be available for a possible tenant.and then they keep sending text say thanks for viewing the property wow.

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First time participant. So far, so good. Process to set appointment was a bit challenging but I got thru it. We'll see if the appointment goes well.

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It was easy, and informative. Appreciate the Self-tool for assistance.

(Translated by Google) Very good (Original) Muy bien

Super easy and helpful!

Showing Hero is very quick on their response time in replying to customer inquiries. This is essential for the customer when attempting to schedule a showing for property. Keep up the great work!

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Seamless showing process. Very happy with how it worked out.

been to property twice and still cant get in they wont send code or email

Good

It works!

I'm happy that I came across this site at a very important time when I need it for me and my mom the sign-up process was quick and easy I'm very excited

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They are great

Easy website to use

Showed up twice to view a property and both times the scheduled showing code did not work. Called and no assistance. Wish we could leave negative 5 stars!

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I really like how I can use this to do a self tour can't wait to go look at the house

Fast response easy to use

It was super easy and convenient to schedule my viewing

Quick and easy no hassle at all thank you

This company makes it easy to view prospective homes at your own convenience!

The lady Alley was very nice and quick to schedule an appointment to see a three bedroom. She also was very professional.

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Horrible service,I pay to view my self the property and they never send the code. Nobody call back after 5 time’s trying.

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Much easier than multiple phone calls. I was able to choose a day and time that works best for my schedule.

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Super easy and scheduled tour quickly

Very easy to use and this was a great idea!

Good house

Beautiful

Quick simple and easy

Easy to set self showing appointment. Setup is very efficient.

Easy to set up

I love it

Easy to sign up and schedule showing

Tanya is so nice, respectful and genuinely good hearted and willing to help us find a home after moving here and being robbed of 1850 dollars on a fake listing. We look forward to working with these guys they are great. Thank you so much

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Great🤩🤩 I will tell everybody I know

Convenient, quickly schedule a viewing what a perfect way to schedule and see your new home everyone!!!!

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I love ShowingHero! The website is super easy to use. I had no trouble at all getting the info I needed. Plus, I always received an email about the options I chose as a confirmation.

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Easy to schedule and they sent a verification email and text.

I set up a showing for a house and they sente the info Nd conformation on another. I had to go thru the set process another time.

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Really great process! Little odd it makes you pay but it’s super cheap if you choose to book a self showing.

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Very easy app

Fast response on point

Fast and easy

Very easy and fast to use

Website n bookings is easy to navigate. With additional information easy to rule out potential scammers. Professional webpage with detailed descriptions of broad options for your bookings

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Haven’t seen it yet but I’ve looked at the photos and it’s beautiful. And the person on the phone was polite

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Cool and convenient

I have a showing on Thursday.. The home looks amazing..

Good company

Great quick appointments

I can't wait to see this place

Was a pain to actually get in to. Idk if it was because of Zillow or what… but easy once I did get it to work.

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Very maintained property.

The experience was a little confusing initially but once past the preliminary issue of copying the long link and pasting it was smooth sailing from then on

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Looks beautiful from the outside never got access to get inside...thank you

Great Experience.

very good

They are the best!

Booking a self tour was easy and quick. Within 5 min I had an appointment for later on the same day to visit the home me and my family we looking at

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Very simple & straight forward instructions. Make show time much more flexible

Very prompt and soooo convenient!!!! Would give 10 stars if I could ✨

Very easy to use. I was contacted very soon after submitting my request

Very easy to navigate 😊😊😊

Very explanatory a very helpful!! Wish me the best of luck guys Amen.

To book a viewing for the property was easy. Will update on the application and property guidelines.

The site is easy to use. This is my time so I do not have much to offer.

The guy I viewed the house with was very nice.I am in middle of process hopefully it goes great!

Very good so far

It was very easy to schedule a self guided showing. Their pictures are also a great depiction of the properties.

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Really simple and easy to navigate. Booking was successful!

Went to place 30 minutes away would not send me a code try to do it multiple times

Really easy to use, great service 🙂

They work with you jasmine is a great help .

Awful. Could not get in. Both places even after you texted enter code!

Operator very helpful and great follow-up skills.

Awesome

easy and fast

Get experience.. they respond fast no wait no hassle..

Love it. Was a easy and quick experience.

So far easy to use and access the site.. easy to also schedule a tour!

I arrived to do self showing and did as instructed, I received a message stating that I was not approved for a showing which was 7:00pm Not cool

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Very Easy

Hi I'm Ernest Williams and it will see you at 5.30 pm thank you

Awesome!

Process is very easy to understand and use

I love the location the rooms are small but it's just me and the manager is very nice and the staff they answered all my questions and help me when u call and leave a msg they call u back I was so happy with that they are very professional 😇🥰🥰

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I am so excited to see the property that you have available. I love the fact that I can go see the place on my own before submitting an application. Your website was very easy to use and very detailed.

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Easy to register. Was given an appointment that works for my availability

The system is easy to use and the homes are all Nice, clean and inviting

Not complicated and DID NOT HABE TO PAY A DOLLAR EACH TIME I WANTED TO VIEW A HOME . ITS RIDICULOIS that you have to pay to view the house and then pay anywhere from 50 to 65 dollars per person to do an application that you may get denied for . So showing hero rocks !!!! That dollar per viewing adds up I paid 15 dollars in 3 days to view houses I didn't like after viewing so I am so greatful for ShowingHero. You are my Hero

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It doesn't make sense to me. I pushed on November 4th at 6:00 because I am sitting in front of the house and they gave me the 5th at 5:00. And I had to use my banking card for 50 cents, which seems strange, given all my information. I don't like this service, it's to personal!!!

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Fast & easy.

Very helpful site. We appreciate this.

Very pleasant worker on the phone... I'm looking forward to move there

This was an absolutely terrible experience. When I arrived at the property I was supposed to be touring, I followed the instructions to receive the lockbox code, and kept getting the automated response that I didn't have a showing scheduled, when I have already confirmed the showing earlier that day. I got ahold of someone over the phone who said they sorted it out, but then the lockbox code I received didn't work. After 40 minutes on the phone (again) trying the various numbers the representative gave me, I was finally told it must be broken, and I'd have to leave and reschedule. After spending an hour in the rain and cold trying to gain entry to the unit, I left after not having viewed it, and essentially wasting over an hour of my time. A terribly inefficient system, and I hope I never encounter it again. I will definitely think twice about viewing homes that utilize this.

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Very convenient and easy for viewing properties. Everyone should use this as an option

It took me a minute to link in but you helped me out with no problem 😊 ☺️

Arrived at destination and sent text to get lock box code. Reply said I was over 4000 ft away when I was standing in front of door. Bad business, made trip for nothing. Time wasted!!!!!!????

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Showing Hero is a super convenient and easy way to look at houses. The lady Sasha that works there is super nice and helpful and I would definitely recommend this place

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Their website overall just is painful to use. Both mobile AND desktop.

Great service easy to use .

They were nice. Scheduled viewing at my convenience

It was very simple to schedule my showing and the price is phenomenal

Made home viewing convenient and easy.

Floor saggy in spots throughout the house. Back porch felt unsafe.

Easy to use

It was very easy and self explanatory. I would definitely use showinghero again! Very convenient. Just make sure to reply to all emails and texts so you can be ready for your tour.

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Each time I’ve attempted to schedule using the platform, it doesn’t work. When I try to add my card information and press submit, nothing happens. I had to call the rental property and have them schedule it for me. I would definitely recommend working on the UI and UX because it is subpar.

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Really easy to use and the process was quick!!

Very easy to set up appointments thanks again.

Spoke with the lady very straightforward & professional & really nice everything was easy no stressful conversations just pleasant really loved it

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Very upset got scheduled for a viewing was an awesome cozy home family and I loved the home as we have been searching for sometime now for a rental!! after showing went home to apply for the home and boom!! Unavailable of the rental listed!! Who does that I ask?? Why set up a viewing and then take it down and put unavailable disgusted with the way others treat ppl.. definitely disappointed in the way I was treated.. if you rented the property why set up for a showing on same day the listing comes down and unavailable!! Disgraceful!!!! Definitely feeling mistreated and unsatisfied

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Quick and easy

Very convenient

They seem like they are a good company, prayfully they can help me out . I'm gonna give them 5 stars in advance , ill be back later witj great news of all goes well✨️ 😌

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Easy process

Very quick/precise.

Excellent service with easy to follow instructions.

The site was navigable , and a realtor called almost immediately to personally answer questions and advise on my situation and pointed me in the right direction with rental properties.

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I love the response time of the agent . Not waiting for days to hear back . I’m

Nice houses, I dislike there is no one to talk to personally and the fact you have to pay anything to see the inside of you guy’s property!

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Super easy to use, was done in about 2 minutes and ready to see where I might live!

Simple. Fast. Hands-off.

Easy to navigate. Bo problems requesting time to see property.

Very easy way to view apts

Super easy and fast. Sends details on what to do.

I appreciate the security of the scheduling website and the various listings as you are house hunting! & the site is very organized.

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Print response in scheduling tour to view property. Excited to see in person and possibly apply to rent. Thank you

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User friendly

Easy to use

Kind of hard to do

Great service, easy to use, but if you don’t know to watch for 3 texts to confirm your appointment, it will cancel it on you. So watch text messages closely when setting up viewings.

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It was really easy to use.

Very easy and convenient

I give this company and site 5stars

Hi! Everything was smooth and very easy to understand. I also love the fact that you can view the property on your own....

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Fast and immediate response!

The lockbox didn’t work so I didn’t get to see the property. The phone number to customer service went to a voicemail and no one answered. I couldn’t wait around so I just left.

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This system was very user friendly and easy to use.

This platform is extremely difficult. My login information wouldn’t work and there was not a number I could call for immediate assistance so I was stuck emailing back and forth with customer service. After I finally was able to book a showing my client decided to cancel. There’s not an option I can easily find for the cancellation. Totally limited features and optionality and frustrating platform overall.

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Quick and easy

I found it hard to use . Had to have the prop Mgr set my appt.

This is an awesome experience an the process couldn't be easier.

It's not allowing me to reset my password at all very frustrating can't schedule a showing tried on numerous occasions

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My daughter and I visited a property and it was horrible. Slats in the doors were broken, holes in the walls, no window coverings, water damage in the ceiling, the back patio was littered with debris, wires hanging in the rooms, etc. I’ve never visited a rental property like that. It amazes me that this real estate company would represent an owner that takes care of their property like this. Makes you wonder if you can trust this real estate company.

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Easy to schedule

It’s a really beautiful house and the backyard and good location I really love the house it’s really beautiful

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Quick easy and very helpful. Easy to navigate through the site and through the houses. Amazing self tour guid that makes things easy and safe for all.

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Lockbox never opened, no one answers the phone. Waste of time and had!

I love the idea of a self tour - for THOSE who want that option. I personally would chose an agent-tour, for the fact that I have many questions that I would like to address at the time of the tour. I also, was Leary about entering my credit card information and disliked the fact that there wasn’t An option for an agent to show the property. I’m extremely nervous about entering the home on my own, as I’m unfamiliar with the area and the people.

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Thankful for you guys

Great experience and proccess

What a joke. I received a text at 12:01 to confirm my 4:00 viewing. I clicked the link, then tapped the “confirm” button on the web page that opened. At 1:21, I received another text, telling me that my viewing had been canceled - no reason given. So if you have a condo at 525 Water Street, YOU JUST LOST THE SALE. Our friends moved into that building a few months ago and we were really looking forward to reuniting with them.

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Very user intuitive

Very quick and easy. There homes are beautiful.

A viewing was scheduled and confirmed but a code wasn’t sent. Tried contacting the site office and still was a hassle never got to talk to someone. It beeped and went silent I waited on line for about 10 mins afterwards I hung up and re-registered. Waiting an additional 10mins. for the 2nd scheduled time.

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Very quick response, website easy to navigate, great customer service.

The website is a bit clunky

Easy to use and affordable

The app wouldn’t allow me to confirm my location, so I couldn’t view the property at all. And there’s no way to talk to an actual person. I don’t like it at all.

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Very easy to use! I hope I get it!

Easy, transparent and communication was good

Your website is awful and doesn't make any sense. I can't find where to look at a list of properties.

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No complaints, from beginning to end it was great the house was perfect

Waisted my time, there were no keys in lockbox nor was there someone to speak to.

Great way to view property

It never texted me the code to get in thei hiuset

Never able to SPEAK to someone, only schedule appointments just for them to constantly get CANCELLED!!!!

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Speedy service

Great and easy.

The web site was very easy to choose my selections

I scheduled a same day self tour 2 times on 2 separate days at a Property all to get there on both occasions to be denied access. Nobody answers the phone or responded to my emails. This is Very unprofessional. Then to add onto the unprofessionalism I was sent a text to ask how my experience was,well now you know.... A little courtesy goes a long way. Do Better.

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Easy way to look at potential property

ShowingHero is an awesome self service. The step by step process is easy & convenient! Highly recommend.

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Fast and easy

Good

Awesome and efficient

The Agents have been very helpful. I am out of state and moving to a new location. They have informed me on the process and checking to see if in have any questions. They are great.

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I love how they responded to my inquiries so quickly! Everything was so easy and the website was user friendly.

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Easy to navigate much better than other self viewing apps

Easy to set up and fast

Easy to use.

Fast and easy and great customer service

Super quick, easy and anxiety free!

Very easy and convenient!

Very user friendly. Highly recommend

Easy and convenient... Simple to follow instructions and great process from a-z... Would definitely use the service again wish all viewing for properties was so fast and easy!

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Why would you charge to do a self-tour. Greedy

Haven’t seen the property yet. But the self viewing option is very convenient.

The house is beautiful.

It's nice and quiet area

So far so good . We'll see how the showing goes and hopefully I get the place .

Quick response

Took a couple times to get the link to work but it was easy and painless.

Very easy to use technology. There's lots of scheduling options.

This app has been awesome to me. Very easy to use and quick response.

Scheduling was super easy and the company responded quickly.

I scheduled 2 showings and left work early to make it in time. Now a 1/2 hour drive later I can't get into the house. I scheduled a second showing of the same placeIs on a different account. I still cannot access this house.

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I've never used this site before. I like the idea of being able to view a property without the chance of someone else double booking (happened way too often when shopping for a house!) Also reduces the risk of COVID or other auto immune related issues. Would be nice to talk about the house with the rental company while walking throughout the place but having a place to live is the priority

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Went to see 435 valley avenue Southeast cap confirming my appointment and then I get there at 4:15 and wait till 5:00 because 5:00 is my appointment and I wanted to be there on time and why a few seconds before 5:00 came in it said reschedule I think that any person trying to rent a unit can be more punctual and more respect for other people's time because that's a bad thing before you even get your foot to do pay attention to Realtors and then I want to reschedule and it wouldn't let me so that was a waste of my time for something that they're not serious about renting

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Superfast and supereasy.

Website is easy to access

Charges 50 cents to show. This is my 3rd time using this. I would not recommend. Horrible customer service.

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Simple and Clean 🧼

The easiest way to book a scheduling of a property.

Showing Hero Made Scheduling My Showing For The Properties So Easy! I Set Up An Account And Answered A Few Short Questions.

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Quick and easy to navigate, text reminders, would recommend to others!

Helpful although I had not spoke with a person yet

I love the hassle free experience of seeing the houses. I wish they took more pride in all of their properties before showing. I am hoping to find a place for my family that meets our liking.

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Great service… will sure recommend to family and friends.

Made it easy to view and schedule showings and available properties.

Hi I put in an application I wanted a human to show me the house and they never got back with so I try to use the showing they never send a confirmation number!I should not have use that thing!!Please don't use it

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Easy peasy!!

Love this! Thought the application fee of $45/adult was a little high but hopefully they can help us sign a lease for one of the amazing properties they have listed. Would love to start out in one of these great spacious and newly remodeled family homes.

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Great! Easy!

This is a fast and easy process, I would highly recommend using ShowingHero

Scheduling a tour of a property was an easy process.

Super easy system.

Extremely easy process!! Thank you for helping take the stress out of the move

Very convenient. Fast and easy process.

At first I was a little irritated that I had to pay for a self showing of an apartment, but then I got thinking about it and it was just a cents and I can really take my time looking and actually getting a feel for the place. So honestly, it was a great deal all around. Whoever came up with this idea is a very smart person.🤙🏽

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Nice concept. Just need someone to answer the phone. That is all.

Easy peasy!

The home overall looks good. Can you a cleaning but it’s ready to move in as stated.

Very easy and fast

Never was able to see rental because a car is still in the driveway my whole 30 min block! What a waste of time! I called the office and left a voice-mail and nobody called me back...on my way home.

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The process was easy but when I got there abs followed instructions I was told the system could not verify my location. 🤷🏽‍♀️

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Very easy process

Easy to use

I have been looking at houses for going on 2 months now. It has been exhausting & stressful! Showing Hero, is MY HERO!! I wish more people used their service. Unless you have experienced the difficulties those looking in our current market are dealing with, you just don’t know how great a service like this truly is.

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Website is easy to use for setting up a viewing. It was a very pleasant experience to look at a place without feeling pressure.

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This was our first experience and overall it was great...however after we left the second showing we never received the text message to respond that we had left the property. We received a very dramatic phone call that said they would be contacting law enforcement. It was very abrupt and honestly rude because we followed all the instructions and left as per the procedure. The text eventually came and we responded almost one hour after we had left. Moving forward we think that phone call could have been much kinder.

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Showing hero is quick, convenient, and easy.

So impressive! It appears that this was all arranged by people that really care. I'm thankful to have found this site!

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Super easy to navigate! Was able to schedule a tour in 10 seconds :)

Easy to schedule a time to view a potential tenantship.

Very easy

The fact we can pick the time we want to look at the house is amazing. Not to mention be able to fully look at it without the realtor bugging the entire time is amazing. You can actually picture yourself in the home this way.

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It was very easy to schedule a tour of a home. I’m looking forward to seeing the property and hopefully become a tenant.

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website very easy to navigate

Actually they were very helpful and I recommend thank you!

Tour guide showed up late, no response via email before the tour, no contrition about anything. Don't work with these people.

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